The easiest way to protect your stored belongings

Affordable and convenient tenant protection plans with fast enrollment.

You’re protected

We’ve got you covered! See examples of what our plan covers and what it doesn’t below.

Protected*

All items in your unit, except property listed as not protected, are protected from loss due to:

  • Burglary
  • Earthquake
  • Explosion
  • Falling objects
  • Fire or lightning
  • Riot or civil commotion
  • Sinkhole collapse
  • Vandalism
  • Vehicle impact
  • Weight of snow, ice, or sleet
  • Windstorm or hail

Not Protected*

Do not store any of these items. Our protected plan does not cover losses of the following:

  • Accounts, bills, currency, data, documents, records, deeds, evidences of debt, money, notes, securities, or stamps
  • Animals, birds, or fish
  • Aircraft
  • Contraband or other property held for, or in the course of, illegal transportation, sale, or trade
  • Firearms
  • Furs, fur garments, and garments trimmed with fur
  • Jewelry, watches, precious or semiprecious stones, bullion, gold, goldware, gold plated ware, silver, silverware, platinum, or other precious metals or alloys, and photographic equipment
  • Valuable papers and records, including those which exist as electronic data and photographs
  • Family photography and other items of sentimental value

Unique Plan Protections

  • Damage to your stored vehicle, boat, or trailer
  • Limited water damage, mold, and mildew
  • Rodent and vermin (limit to $500)

Notable Plan Exclusions

  • Flood, surface water, water damage, mold, and mildew
  • Mysterious disappearance
  • Rodent and vermin

* This is a summary. Please refer to your self-storage rental agreement for a full description of terms, conditions, limits, and exclusions.

Protection Plan

Our Protection Plan is available for storage units only. However, the following are excluded from Protection Plan coverage whether stored inside a storage unit or parked in a parking space:

  • Vehicles
  • Campers/RVs
  • Trailers
  • Boats
  • Motorcycles
  • Other recreational vehicles

Parking spaces and all property stored or parked in parking spaces are also excluded from the Protection Plan.

Participation in the Protection Plan is not free. Tenants must elect the Protection Plan and pay the applicable premium to receive its benefits. Simply renting a storage unit does not provide Protection Plan coverage.

Customers are responsible for obtaining and maintaining their own insurance coverage for vehicles, campers/RVs, trailers, boats, motorcycles, recreational vehicles, and any other property excluded from the Protection Plan.

Plan fees are paid monthly on top of the rental fee.

$200 per-claim deductible for all protection levels. Claimants must be able to show evidence, including receipts, pictures, and other relevant documents, for filing claims.

Easily file a claim

We’ve made the process simple and stress free. Here’s what to do immediately after you become aware of damage or theft:

Take Photos

Images of the damage will help us resolve the claim even faster.

Protect your property

Take actions to protect your property from further damage.

Keep your lock and damaged property

Having these items on hand will expedite claim resolution.

Call the police

Report break-ins to local police and take note of the report number.

Do I Need a Protection Plan?

Insurance or protection plan is required on each storage unit or rented space. If you have an existing homeowners or renters insurance policy that you have confirmed that it covers your storage space, please email us with the insurance declaration page so we can opt you out of the next billing cycle. We cannot retroactively refund you back coverage.


The information presented in here is intended to provide guidance and is not intended as legal interpretation of any federal, state, or local laws, rules or regulations. In providing such information, the store owner does not warrant that all potential hazards or conditions have been evaluated or can be controlled. It is not intended as an offer to protect against such conditions or exposures. The liability of the store owner is limited to the terms, limits, and conditions of our protection plan.

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